Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Vivian & Pearl Newport, accessible via info@vivianandpearl.com.
1. Applicability
By placing an order, you agree to these Terms and Conditions.
2. Product Information
We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, typographical errors, inaccuracies, or omissions may occasionally occur.
3. Ordering and Payment
Orders are processed upon receipt of full payment. Available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment methods are available at checkout.
4. Processing and Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on destination)
- Shipments are sent directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate Return & Refund Policy for detailed information regarding returns, exchanges, and cancellations.
6. Liability
Vivian & Pearl Newport is not liable for loss, theft, or damage occurring after a shipment has been marked as delivered by the shipping carrier. Customers are responsible for providing accurate shipping information when placing an order.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, designs, and other materials, is the intellectual property of Vivian & Pearl Newport and may not be copied, reproduced, distributed, or used without prior written permission.
8. Complaints Procedure
Complaints or questions may be submitted by email to info@vivianandpearl.com. We aim to respond within 5 business days.
9. Company Information
This website is operated by Vivian & Pearl Newport.
Company Address:
1500 N Grant St, Ste 5192
Denver, CO 80203
United States
10. Governing Law
These Terms & Conditions and any disputes or claims arising out of or relating to them shall be governed by and construed in accordance with the laws applicable in the United States. Any disputes shall be subject to the jurisdiction of the competent courts where permitted by applicable law.